Our Commitment to Safe Gaming
At ft66, we believe online betting should be entertainment, not a source of financial or personal harm. We are committed to providing a safe environment for players in Bangladesh through transparent policies, responsible marketing, and practical tools that put you in control of your gaming activity.
Every player deserves access to accurate information about odds, clear deposit and withdrawal processes, and support when they need it. We publish RTP percentages for all games, process withdrawals within 29 minutes on average, and operate 24/7 live chat support to answer questions about limits, self-exclusion, or account management.
Age Verification & Legal Requirements
All players on ft66 must be at least 18 years old. We verify age during the KYC process before your first withdrawal, which requires one of the following documents issued by the Government of Bangladesh:
- National ID Card (NID)
- Passport
- Driving Licence
Documents are reviewed within 6 hours of submission. If a player is found to be underage, the account is permanently closed, funds are returned, and we report the case to our compliance team for investigation.
Keep your payment credentials secure. Children should never have access to bKash, Nagad, Rocket accounts or banking apps used for online transactions. Monitor device usage and consider installing parental control software.
Self-Control Tools
ft66 provides several tools to help you manage your gaming activity. These can be activated through your account dashboard or by contacting support at [email protected].
Self-Exclusion
Request a temporary or permanent account suspension. Available periods: 7 days, 30 days, 90 days, or permanent closure. During self-exclusion, you cannot log in, deposit, or receive promotional communications.
To activate: Send an email to [email protected] with "Self-Exclusion Request" in the subject line. Include your username and preferred duration. Requests are processed immediately.
Deposit Limits
Set daily, weekly, or monthly deposit caps. The minimum deposit is ৳350, but you can restrict your account to any amount above this. Limits take effect immediately; increases require a 24-hour cooling period.
To set limits: Go to Account Settings → Responsible Gaming → Deposit Limits. Changes are logged and cannot be bypassed.
Session Reminders
Receive in-game notifications after a specified time. Set reminders at 30-minute intervals up to 4 hours. Alerts display total session time and net win/loss.
To enable: Go to Account Settings → Notifications → Session Reminders.
Reality Checks
Pause gameplay every hour to review your activity summary. Shows time played, bets placed, and account balance change. You must acknowledge the check before continuing.
To activate: Go to Account Settings → Responsible Gaming → Enable Reality Checks.
Recognizing Problem Gaming
Gaming becomes a problem when it interferes with daily life, relationships, or financial stability. Below are common warning signs:
- Spending more time or money than you planned
- Chasing losses by increasing bet sizes
- Borrowing money to fund gaming activity
- Lying to family or friends about how much you play
- Neglecting work, studies, or family responsibilities
- Feeling restless or irritable when not playing
- Using gaming as an escape from stress or negative emotions
- Repeated unsuccessful attempts to cut back
If you recognize these patterns, consider using our self-exclusion tool or reaching out to professional support organizations. Early intervention makes recovery easier.
Getting Help & Support Resources
Professional help is available for players in Bangladesh experiencing problem gaming. These organizations provide confidential counseling, treatment programs, and peer support:
National Helpline
Free, confidential counseling available 24/7 for problem gaming and addiction support.
Call 16263NIMH Bangladesh
National Institute of Mental Health provides specialized treatment for behavioral addictions.
nimh.gov.bdGamblers Anonymous
International peer support network with online meetings accessible from Bangladesh.
gamblersanonymous.orgDirect Support from ft66
Our customer support team is trained to handle responsible gaming inquiries with confidentiality and respect. Contact us for:
- Immediate self-exclusion activation
- Setting or adjusting deposit limits
- Reviewing your account activity history
- Referrals to professional support organizations
Email [email protected] or use 24/7 live chat. Responsible gaming requests are prioritized and handled with full confidentiality.
Information for Family & Friends
If someone you care about is struggling with problem gaming, your support matters. Here are practical steps you can take:
Start a Conversation
Choose a calm moment and express concern without judgment. Focus on observed behaviors rather than accusations. Use "I" statements: "I noticed you've been stressed about money lately" rather than "You're wasting money on betting."
Encourage Professional Help
Offer to help find a counselor or attend a support group meeting together. Remind them that seeking help is a sign of strength, not weakness. Share contact information for helplines and treatment centers.
Protect Financial Resources
If the person agrees, help them set up barriers: remove saved payment methods from devices, enable deposit limits on gaming accounts, or transfer funds to a joint account requiring both signatures.
Avoid Enabling
Do not lend money to cover gaming losses or debts. Do not make excuses for their behavior to employers or others. Enabling prevents the person from experiencing the natural consequences that often motivate change.
Take Care of Yourself
Supporting someone with an addiction is emotionally demanding. Consider joining a support group for families of problem gamers, setting boundaries to protect your own wellbeing, and seeking your own counseling if needed.